Job Description
We are looking for a detail-oriented and motivated Operations Assistant Specialist for an e-commerce shopping and payment automation company. You will be responsible for a key support position regarding all processes of buyers and sellers.
If you're a self-motivated Operations Assistant Specialist with a passion for technology and e-commerce environment and ready to be a part of an energetic team, apply now!
What You'll Do
- Taking necessary actions by meeting with the sellers during the membership applications and membership process,
- Supporting sellers and buyers via phone, e-mail, WhatsApp support channels,
- Giving directions and answering the questions of new members about the use of the system,
- Helping the transactions of existing members, answering their questions and collecting feedbacks from them,
- Supporting buyers in matters related to their orders.
Requirements
- Graduated from relevant departments of reputable universities,
- Fresh graduate or with a maximum of 1 year of work experience,
- Have experience in e-commerce or want to improve themselves in this field,
- Interested in technology start-ups and wanting to be a part of this culture,
- Good diction, strong human relations and communication skills,
- Able to listen, speak fluently and effectively on the phone and have high persuasion skills,
- Curious about new technologies and open to development, prone to teamwork,
- Solution-oriented, careful, paying attention to details, strong reporting and business follow-up skills.
To apply: https://bit.ly/3UVGx38
Come and Join Us! Or, know someone who would be a perfect fit? Let them know.
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